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Managed IT Services That Keep Your Business Running Smoothly

Proactive support, continuous monitoring, and clear communication, so your team can focus on what they do best.

We Handle Problems Before They Reach Your Team

Your systems are monitored 24/7 for performance issues, security risks, and outages. We identify and resolve problems early, keeping your organization online and productive.

  • 24/7 health checks and alerting
  • Automated maintenance and performance tuning
  • Early detection of network or device issues
  • Fewer disruptions and downtime events
24/7

Continuous Monitoring

Complete Care for Your Entire IT Environment

We manage every workstation, server, and network device with thorough oversight and proven best practices. Whether your staff is in the office or remote, their technology works all the time.

Workstation Management

Setup, management, and optimization of all endpoints

Server Maintenance

Backups, performance monitoring, and updates

Network Support

Firewalls, switches, WiFi configuration

Patch Management

Regular updates for security and stability

Remote Support

Fast, friendly help when your team needs it

Onsite Support

In-person help throughout Utah

Responsive, Human Helpdesk Support

When your team has a problem, they reach a real person fast. Our helpdesk responds quickly, communicates clearly, and resolves issues without the runaround.

< 15 min

Average Response Time

Real People

No AI Phone Trees

Support Channels

  • Phone support
  • Email ticketing
  • Remote sessions
  • Onsite visits (Utah)

Ready for IT Support That Just Works?

Let's talk about how we can take IT off your plate.

Email us anytime: support@primehourtech.com